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Our Guarantee

1) Quality assurance

We go above and beyond the minimum required standards to give you a top-quality job. We offer a 10-year Halo Residential Guarantee and for your added security carry out our own quality assurance checks. This ensures that all our workmanship (including our sub-contractors) meets our high standards throughout the entirety of your job.

We are members of the Certified Builders Association, so you can relax knowing you have skilled professionals working on your home. You’re in safe hands. We provide our staff with training through the BCITO apprenticeship programme.

2) Our team culture

A small, professional team will work with you throughout your project who will know exactly what’s happening and where the project is at. We employ only the best tradesmen and sub-contractors, and you’ll get to know them well.

Some of the strict standards we adhere to and which you can expect include:

  • Exceeding client expectations with outstanding service and results
  • Working with integrity – we take pride in our work
  • Respecting our client’s home, privacy and opinions
  •  Accountability
  • Our goal is to be leaders in our industry.

    3) Communication

    The number of tradespeople and professionals involved in a building project can be a bit daunting. At T. Wilson Builders, Tyler and his team have a strong people-focused culture and strive always to coordinate your project with clarity, thereby reducing the potential for chaos. The site manager will be available to communicate with you directly, keeping you well informed of progress and ensuring your project is running smoothly from start to finish.

    4) Accurate pricing

    We have all heard a horror story about someone spending thousands of dollars on a design only to find out too late that it wasn’t what they wanted and that it had gone way over budget. Rest assured that this will not be part of your experience with T. Wilson Builders. We offer a one-hour complimentary consultation right at the beginning of your home improvement journey. We will listen carefully to your list of must-haves as well as your nice-to- haves to ensure your budget aligns with your scope of work. By setting these parameters with you upfront, we’ll be able to customise a plan to achieve what you want and what that is likely to cost. Depending on your project, this consultation could save you tens of thousands of dollars. We offer it to you free as part of our promise that our work will mean you’ll love coming home.

    Once your plans are confirmed, we will cost your job and provide details of exactly what is included. We will communicate with you to ensure we understand your requirements and use our pricing checklist and custom-built software to make sure nothing is missed and there are no nasty surprises.

    5) Reputation and referrals

    At T. Wilson Builders we pride ourselves on being one of Waikato’s most recommended building companies. Actions speak louder than words: most of our contracts come to us via word of mouth. Our mission is to ensure you have a great building experience with us.

                         Owner, Tyler Wilson.

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    Mon - Fri: 7:30 - 5pm

     

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